At Medallo Music, Neonflux LLC, and Cannatek Inc. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our SMS services. By using our services, you consent to the terms of this policy.
BILLI NAVIDAD -CEO
If you have any questions regarding this Privacy Policy, please contact us at:
Neonflux LLC
2029 Century Park East
Los Angeles, CA 90067
Phone: 213-493-5000
Email: billy@neonflux.net
Information We Collect
We collect the following information when you interact with our SMS services:
- Mobile phone number: The number from which you send and receive messages.
- Name: If provided, we may use your name to personalize communications.
- Message content: The text of the messages you send or receive through our services.
- Message date and time: We log the date and time of messages sent and received.
- Consent for SMS communications: Your consent to receive messages from us.
How We Use Your Information
We use the information we collect for the following purposes:
- Sending promotional offers and updates: To keep you informed about products, services, promotions, and events that we believe may interest you.
- Customer support: To respond to your inquiries, provide assistance, and resolve issues.
- Service improvements and marketing: To enhance the quality of our services and optimize our marketing efforts.
- Compliance with laws and regulations: To ensure compliance with applicable laws and regulations.
Opt-Out Policy
You may opt out of receiving SMS messages at any time. To stop receiving promotional messages, simply reply with the word “STOP” to any message you receive from us. Doing so will unsubscribe you from promotional messages, but you may still receive essential service-related messages.
Information Sharing and Security
We do not share your information for third-party marketing purposes. We do not sell, rent, or share your personal information with third parties for their marketing purposes.Data security: We implement security measures to protect your personal information and prevent unauthorized access.Trusted service providers: We may share your information with trusted third-party service providers who assist us in delivering our SMS services, but only to the extent necessary and under strict confidentiality agreements.
Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations. Once your information is no longer needed, it is securely deleted.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We recommend reviewing this policy periodically to stay informed about any modifications. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.